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Privacy Policy

Effective Date: January 6, 2025

Your Privacy Matters

At Webstadia, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services.

1. Overview

Webstadia ("we," "us," or "our") operates the webstadia.com website and provides web hosting, content management, and related services (collectively, the "Service"). This Privacy Policy applies to all information collected through our Service, as well as any related services, sales, marketing, or events.

2. Information We Collect

2.1 Information You Provide Directly

Account Information:

  • Name and email address
  • Username and password
  • Company name (if applicable)
  • Phone number (optional)

Payment Information:

  • Credit card details (processed securely via Stripe)
  • Billing address
  • Tax identification numbers (where required)

Content and Data:

  • Website files and content you upload
  • Database entries and form submissions
  • Communications with our support team
  • Feedback and survey responses

2.2 Information Collected Automatically

Usage Data

  • IP addresses and browser information
  • Device type and operating system
  • Pages visited and features used
  • Access times and referring URLs

Technical Data

  • API usage and performance metrics
  • Error logs and debugging information
  • Bandwidth and resource consumption
  • Security event logs

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Maintain user sessions and authentication
  • Remember user preferences and settings
  • Analyze service usage and performance
  • Provide security features and prevent fraud

3. How We Use Your Information

3.1 Service Delivery

  • Provide, maintain, and improve our hosting services
  • Process transactions and send billing notifications
  • Manage your account and provide customer support
  • Send service updates and security alerts

3.2 Service Improvement

  • Analyze usage patterns to enhance user experience
  • Develop new features and services
  • Conduct research and gather feedback
  • Monitor and improve system performance

3.3 Communications

  • Send transactional emails about your account
  • Provide technical support and respond to inquiries
  • Send marketing communications (with your consent)
  • Notify you about policy changes or service updates

3.4 Legal and Security

  • Comply with legal obligations and regulations
  • Protect against fraud and abuse
  • Enforce our Terms of Service
  • Protect our rights and the rights of others

4. How We Share Your Information

4.1 Service Providers

We share information with third-party service providers who help us operate our Service:

  • Infrastructure Partners: Cloud hosting providers (AWS, Google Cloud)
  • Payment Processors: Stripe for secure payment processing
  • Communication Tools: Email service providers for transactional emails
  • Analytics Services: Tools to understand service usage (privacy-focused)
  • Support Tools: Customer support and ticketing systems

4.2 Legal Requirements

We may disclose your information when required by law or in response to:

  • Court orders, subpoenas, or other legal processes
  • Government or regulatory requests
  • Situations involving potential threats to physical safety
  • Suspected fraud or security violations

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity. We will notify you of any such change and your options regarding your data.

4.4 Consent

We may share your information with your explicit consent or at your direction, such as when you authorize third-party integrations or share content publicly.

5. Data Security

Security Measures

We implement comprehensive security measures to protect your data:

  • Encryption in transit (TLS/SSL) and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Automated backup systems with encrypted storage
  • DDoS protection and firewall systems
  • Employee security training and access restrictions

6. Data Retention

We retain your information for as long as necessary to:

  • Provide services to your account
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain security and prevent fraud

When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law or for legitimate business purposes.

7. Your Privacy Rights

Your Rights Include:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Limit how we process your information

To exercise these rights, contact us at [email protected]

8. International Data Transfers

Our Service is operated from the United States. If you are located outside the U.S., please be aware that your information will be transferred to and processed in the U.S. and other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at [email protected].

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising privacy rights

We do not sell personal information to third parties.

11. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

  • Legal basis transparency for data processing
  • Right to object to certain processing activities
  • Right to lodge a complaint with supervisory authorities
  • Enhanced consent requirements for data processing

12. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on this page
  • Updating the "Effective Date" at the top
  • Sending an email notification for significant changes
  • Providing an in-app notification

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Webstadia Privacy Team

Email: [email protected]

Support: [email protected]

Data Protection Officer: [email protected]

For privacy-related requests, we aim to respond within 30 days. For urgent matters, please indicate "URGENT: Privacy Request" in your subject line.

Transparency Commitment

We believe in transparency about our data practices. This policy was last updated on January 6, 2025. For a detailed history of changes or to request our data processing records, please contact our privacy team.